Todsgear

• For toddlers aged 0 to 3, each box includes 3 fun and engaging personalized books (10 pages per book, including cover and back pages)
• 適合 0 至 3 歲 幼兒的書盒 包含 3 本互動專屬紙板書 (每本10頁， 包括封面及底頁)

• Automatically charged on the 1st of each month 每月第 1 日 自動扣款
• Book boxes ship in the mid – last week of each month 書盒於 每月中旬至最後一週 寄出

Example｜例子

• 於 7月14日 訂閱 → 首個書盒將於 8月中旬至最後一週 寄出（預留製作時間）→ 9月1日 起開始每月自動續費，並於其後每月 1日 收費，直至訂閱完成
• Subscribe on 14 July → Receive your first book box in the mid – last week of August (to allow time for production) → Recurring payments start on 1 September & continue on the 1st of each month until your subscription ends

Yes. You may be eligible to upgrade to a longer subscription plan only after your initial subscription period.

For example, if you originally subscribed to a 3-month plan and would like to change to a 12-month plan, please contact us in advance via whatsapp/ email.

To proceed, you must first complete payment for your original 3-month subscription. You can then pay for the remaining 9 months at the 12-month subscription plan rate. Our team will provide you with the detailed procedure and payment arrangements upon request.

Please note that subscription plans can only be upgraded to a longer plan duration and cannot be downgraded to a shorter plan.

可以，您有機會於原訂閱計劃期間內申請升級至更長的訂閱計劃。

例如，如您原本訂閱的是 3 個月計劃，並希望升級至 12 個月計劃，請透過 WhatsApp/ Email 聯絡我們

您需先完成原有 3 個月訂閱計劃 的付款，之後即可按 12 個月計劃優惠價 補付餘下 9 個月 的書盒費用。我們的團隊將於收到您的申請後提供詳細流程及付款安排。

請注意，訂閱計劃僅可升級至較長的訂閱期限，恕不接受更改為較短的訂閱計劃。

Your subscription will end automatically after the subscription period you selected.

您的訂閱將於所選訂閱期限完結後自動結束

Unfortunately, we are unable to cancel or terminate a subscription before the end of the subscription period you originally signed up for

Once a subscription is placed, the books are scheduled for production and materials are allocated specifically for your order. As such, early cancellation would not be feasible.

If you need to end your subscription early due to exceptional circumstances (for example, relocating outside HK), we can make a special arrangement. In such cases, we will charge the remaining subscription fees in one payment and send all of the remaining books under your subscription to your designated address in a single shipment.

The process will be as follows:

1. We will manually charge the remaining subscription fees.
2. Your subscription will then be cancelled.
3. After payment has been successfully processed, all remaining books will be shipped to you in one delivery.
4. Please allow 7-21 business days for preparation and dispatch.

由於書籍在訂閱確認後便會安排製作，因此我們無法於原訂閱期限結束前提前取消訂閱。

• 如您因特殊情況（例如離開香港）需要提前終止訂閱，我們可一次性收取剩餘訂閱費用，並於收款後取消您的訂閱，同時將餘下的所有書籍一次過寄送給您。
• 完成付款後，請預留 7-21 個工作天處理及寄送。

If your payment card has been deactivated, expired, or your renewal payment has failed, please log in to your account and update your payment method via the My Account page as soon as possible. Our system will automatically retry the payment. If the payment fails 3 renewal attempts, your subscription will be paused until you update your card. (so you may not receive the books that month)

To avoid interruption to your subscription and book deliveries, please ensure your payment details are up to date. If you need assistance, please contact us via WhatsApp/ Email

如您的付款卡已停用、過期或續費扣款失敗，請盡快登入您的帳戶，並於 「我的帳戶（My Account）」 頁面更新付款方式。系統將自動重新嘗試扣款，如連續 3 次續費扣款失敗，您的訂閱將會被自動被暫停，並不能當月收到書盒。

為避免影響您的訂閱服務及書盒寄送，請確保您的付款資料保持最新。如需協助，歡迎透過 WhatsApp/ Email 聯絡我們。

Your subscription will automatically renew on the 1st day of each month until the end of your subscription period. The renewal payment will be charged to your saved payment method on the renewal date.

You can view your next renewal date by logging in to your account and visiting the My Account page.

您的訂閱將於每月 1 日自動續費，直至您的訂閱期限結束為止。系統將於續費日向您已儲存的付款方式收取相關費用。

您可登入帳戶後前往 「我的帳戶（My Account）」 頁面查看下一次續費日期。

While we maintain strict quality control standards, occasinoal editing, printing, or manufacturing defects may occur due to the high volume of books we produce. If you discover any defects or errors after receiving your book, please contact us within 3 days of delivery. For more information, please refer to our Refund and Replacement Policy.

儘管我們已實施嚴格的品質監控程序，但由於書籍製作數量龐大，仍有機會出現個別編輯、印刷或生產上的瑕疵。如您於收貨後發現任何問題，請於 收貨後 3 天內 與我們聯絡。我們將根據情況提供協助。詳情請參閱我們的 退款及更換政策。